Frustrating as hell

There is nothing worse than buying an app and having it crash every time you try to run it. I reviewed all of the apps requirements before buying it (current version 4.1), and yet it crashes every time I try to open an image (except once when I recreated an Icons directory). The app wont let me drag an image into the designated area. Apparently, this problem has occurred before on 10.6.8 and yet the problem still exists, so maintenance of the product is apparently an issue.

mrcpissedoff about Icons